At gtr999, your privacy is more than a legal obligation — it is part of our promise to every player in Malaysia. This document clearly explains what data we collect, how it is used, who can access it, and your rights as a gtr999 user.
The GTR999 Privacy Policy is built on six strong commitments that ensure your personal data remains secure and is used appropriately at all times.
All data transmitted between your device and GTR999's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks to secure online financial transactions.
GTR999 has never sold, rented, or traded users' personal data to any third-party advertiser or data broker, and never will. Your data belongs to you — it is not a business asset of ours.
Only GTR999 staff who require access to specific data to perform their duties are authorised to do so. All access is recorded, audited, and monitored by our internal security team.
Every GTR999 player has the right to access, correct, delete, or transfer their personal data. Requests will be processed within 30 working days at no additional charge.
Gtr999 only retains personal data for as long as necessary for the purpose it was collected, or as required under Malaysian law. Data that is no longer needed will be securely deleted.
In the event of a security breach involving your personal data, GTR999 is committed to notifying affected users and the relevant authorities within the timeframe required by law.
Important Note: This Privacy Policy describes the data collection and usage practices of gtr999 and forms part of the Terms & Conditions the entire platform. By registering for or using gtr999, you agree to this policy. Please read it carefully and contact us if you have any questions.
GTR999 is an online entertainment platform operating under a valid licence and serving players across Malaysia. In running this platform, we collect and process users' personal data as part of our natural operational requirements — from account registration to payment processing and customer support.
We understand that players' trust in gtr999 depends greatly on how we handle their personal information. Anyone who registers with gtr999 and deposits money using Touch 'n Go or GrabPay needs to feel confident that their information is in safe hands. That is why this Privacy Policy is written in clear, straightforward language — not confusing legal jargon.
This policy applies to all personal data collected by GTR999 through the gtr999.click website, mobile applications (where available), live chat, email, and all other communication channels between GTR999 and its users.
This Privacy Policy is written in Bahasa Melayu to make it easier for Malaysian players to understand. If you have any questions about any part of this document, the GTR999 support team is available to assist via live chat, 24 hours a day.
GTR999 collects your personal data in several ways — directly when you provide it to us, automatically as you use the platform, and in some cases through legitimate third-party sources such as your payment service provider.
| Data Category | Example | How It's Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Registration form / KYC |
| Relationship | Email, phone number | Registration form |
| Finance | TnG account, FPX bank details | Payment processing |
| Gaming Activity | Betting records, gaming sessions | Automatically during gameplay |
| Technical | IP address, device type | Automatic – server logs |
| Communications | Support chat records | Interactions with the GTR999 team |
GTR999 uses your personal data solely for legitimate purposes directly related to providing platform services. We do not use your data for any purpose outside the scope set out in this policy without first obtaining your explicit consent.
GTR999 does not use your individual gaming activity to build a psychological profile or send you targeted marketing communications based on your playing habits. Any promotional emails you receive are based on your general membership as a GTR999 user, not an analysis of your personal playing behaviour.
GTR999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data may only be shared in the following limited and controlled circumstances:
Gtr999 works with carefully selected third-party service providers to support platform operations. These include gaming technology providers, payment processors that facilitate Touch 'n Go, GrabPay, and FPX transactions, as well as cloud and IT infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes related to their services.
Gtr999 may disclose users' personal data to Malaysian government authorities or law enforcement agencies if required by law or a valid court order. This includes reporting obligations under applicable anti-money laundering regulations. gtr999 will not disclose more data than is required by such legal obligations.
In situations where GTR999 suspects fraud, money laundering, or serious security threats involving a user's account, relevant information may be shared with the appropriate authorities for investigation and protection purposes.
In the event of a merger, acquisition, or asset sale involving gtr999, user data may be transferred as part of that transaction. Users will be notified before their data becomes subject to a different privacy policy.
Gtr999 makes serious investments in technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction.
Important Notice: While GTR999 takes all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in securing your GTR999 account — use a strong password, never share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access to your account.
Gtr999 uses cookies and similar technologies to enhance the user experience, maintain session security, and understand general platform usage patterns. Cookies are small text files stored on your device when you visit the gtr999 website.
These cookies are required for core GTR999 platform functionality and cannot be disabled. They include session authentication cookies that keep you securely logged in during your gaming session, security cookies that protect your account from unauthorised access, and cookies that remember your language preference.
GTR999 uses aggregated analytics data (not individual-level data) to understand how players interact with the platform — which pages are visited most frequently, how long a typical session lasts, and where users encounter difficulties. This information helps us make improvements to the GTR999 platform that benefit all players in Malaysia.
You can manage or disable cookies through your web browser settings. Please note that disabling all cookies may affect the functionality of certain areas of the GTR999 platform. For specific instructions on managing cookies in your preferred browser, refer to that browser's help documentation.
As a GTR999 user, you have certain rights regarding your personal data. GTR999 fully respects these rights and will process every valid request within a reasonable timeframe.
You have the right to request a copy of the personal data GTR999 holds about you. We will provide a summary of your data within 30 days.
If any of your data is inaccurate or incomplete, you have the right to request that GTR999 correct it promptly.
You may request the deletion of your personal data, subject to any legal obligations regarding the retention of financial records that apply.
Under certain circumstances, you may request that gtr999 restrict the processing of your data while a dispute is being resolved.
You may request your data in a machine-readable format for transfer to another service of your choice.
You may object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.
To exercise any of the rights above, please contact the GTR999 privacy team by email at support@gtr999.click with the subject line "Privacy Rights Request". Please include your account name and a brief description of your request. GTR999 will acknowledge receipt within 3 business days and resolve the request within 30 days.
Gtr999 is an entertainment platform intended solely for adults aged 18 and above. gtr999 does not knowingly collect personal data from individuals under the age of 18.
If GTR999 discovers that personal data belonging to someone under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered on GTR999 without authorisation are encouraged to contact us at support@gtr999.click as soon as possible for corrective action.
GTR999 is for Adults Only: All new users must confirm that they are 18 years of age or older at the time of registration. gtr999 reserves the right to request age verification documents (MyKad or passport) at any time as part of the KYC process. Accounts that are unable to verify their age will be suspended immediately.
GTR999 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for the period required under applicable Malaysian law, whichever is longer.
When data is no longer needed and the mandatory retention period has expired, GTR999 will delete or anonymise it in a secure and irreversible manner, using deletion methods recognised by the information security industry.
GTR999 reserves the right to amend or update this Privacy Policy at any time to reflect changes in practices, technology, legal requirements, or other relevant reasons. The latest version of the Privacy Policy is always available on this page, with the most recent update date clearly displayed at the top.
For material changes — that is, changes that significantly affect how gtr999 uses your personal data — we will endeavour to notify affected users via in-platform notifications and/or email to their registered address at least 14 days before the changes take effect.
Continued use of the gtr999 platform after any amendments take effect will be considered acceptance of the updated terms. If you disagree with any changes, you have the right to close your gtr999 account and request data deletion in accordance with the procedure outlined in Section 7 of this document.
The last updated date of this document is January 2026.
Gtr999 takes all privacy-related enquiries and concerns seriously. If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your privacy rights, please contact us through the following channels:
Gtr999 is committed to responding to all privacy-related enquiries within 48 business hours. For formal privacy rights requests (access, correction, or deletion), processing may take up to 30 business days depending on the complexity of the request.
GTR999 does not charge any fees for processing legitimate privacy rights requests. However, GTR999 reserves the right to decline requests that are repetitive, unfounded, or excessive, or to charge a reasonable fee in exceptional circumstances, after notifying the user accordingly.
In short: gtr999 collects only the data needed to run the platform safely and effectively. We do not sell your data. We protect it with 256-bit SSL encryption. You have full rights to access, correct, or delete your data. We only share it with trusted service providers or when required by law. If you have any questions, our team is available 24 hours a day.
To read the related documents, please visit Terms & Conditions and Responsible Gaming gtr999.
Answers to the questions most frequently asked by Malaysian players about data privacy at gtr999.
GTR999 takes your privacy seriously. Register a free account in 5 minutes, make a minimum deposit of RM 30 via Touch 'n Go, GrabPay, or FPX, and start enjoying over 2,000 games securely today.
For players aged 18 and above only. Please gamble responsibly.